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(731) 664-2257This bracelet represents the idea that guardian angels give comfort, offer guidance and bring people and opportunities into your life.
Free Pickup in Store Tuesday, January 21st
USPS First Class Mail with Delivery Confirmation (estimated 3- 5 business days) ($15.00) between Friday, January 24th and Monday, January 27th
USPS Priority Mail Express 1-Day ($28.00) between Wednesday, January 22nd and Thursday, January 23rd
International Shipping ($35.00) between Wednesday, January 29th and Saturday, February 1st
At Roberts Jewelers we want you to be satisfied with your purchase. If for any reason you are not satisfied, you may be able to return your items for refund or in-store credit. Please read through the following information carefully before attempting to return or exchange your product. If you do not comply with store policies, we may not be able to process your return or exchange.
You can return the product to us in-store or return to us by mail at your own expense.
We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. If you elect not to purchase insurance, you are liable for any and all damages. We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our store. Please pack returns in original outer box or another sturdy shipping box with appropriate packing materials to ensure the product arrives to our store in good condition.
Please send all returns to: Roberts Jewelers
Robert's Jewelers
405 Vann Drive, Suite G
Jackson, TN 38305
You have 14 days to return an item once it has been received. Items must be returned unused, in their original packaging, and in a saleable state to be accepted for return. Personalized or custom pieces are not eligible for returns.
A refund will be submitted in the method originally used for purchase for all items eligible for return. Recipients may elect to receive in-store credit instead of a cash reimbursement upon request. Gift recipients will receive a nonrefundable in-store credit in an amount equal to the cost of the item. Cash refunds are not available at any in-person locations. Please allow 7-10 business days for a return to be posted.
All of our items are carefully hand-inspected by our team to ensure they are free of defects; however, in the unlikely event that we have missed something, you will be able to exchange your defective product within 30 days of receipt. Since many of our pieces are one-of-a-kind and may be difficult to replace with an exact match, you may elect to receive in-store credit in an equal amount to your original purchase to spend at our store. Custom jewelry and personalized items are not included in our exchange policy. Gemstones, including diamonds, are not covered by this policy and are sold as-is. Any damages not due to manufacturing defects are not eligible for return or exchange.
Gift returns without a receipt are eligible for exchanges and in-store credit only. Please return items in original packaging. Any gift that shows signs of use or wear will not be accepted for exchange.
We make an effort to process and ship your orders within 24-48 hours; therefore, we do not accept any modifications to an order once it has been placed. If you need to return an order for any reason, please return it to us within 14 days following our return policy protocol, and we will refund your purchase. If you have made a mistake on a personalized or custom piece, please contact us as soon as possible.
Personlized items and custom jewelry are not eligible for returns at this time. If you are unsatisfied with your purchase, please contact us at:
Roberts Jewelers
Robert's Jewelers
405 Vann Drive, Suite G
Jackson, TN 38305
Due to the special nature of custom and special order items, these products are not eligible for returns or refunds. Any product that has been built or altered at your request (including ring re-sizing and diamond upgrades) falls under this category and as such is not eligible for exchange.
If you have questions , please don't hesitate to contact us at:
Roberts Jewelers
Robert's Jewelers
405 Vann Drive, Suite G
Jackson, TN 38305
Roberts Jewelers wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
Ronaldo Jewelry is a heritage brand founded on the principles of integrity, intention and individuality. We live with integrity. We craft with intention. We inspire individuality. Every piece of Ronaldo Jewelry is thoughtfully designed to tell a story and to help you tell your story. It’s personal and intimate. It’s a piece of you. We work tirelessly and with great detail to craft one-of-a-kind, timeless pieces that compliment your personal style, from day to night, season to season, year to year. It’s The Ronaldo Promise.
More from Ronaldo Jewelry:
December 31, 2024
A woman named Mindy at the Jackson tn store was above and beyond any service that I have ever gotten at any store. And Not jus jewelry store. She was so helpful in so many ways and helped me pick out the best gift that my daughter has ever received! Point being is that I will forever shop at Robert's jewelries for all my jewelry needs!
December 26, 2024
I have shopped at Robert’s Jewelers since the 80’s and it has always been my go to in fine jewelry. The staff is always friendly and professional. Will continue to do business with them in the future!
December 23, 2024
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December 13, 2024
Love Mindy she does an awesome job serving her customers and she knows her jewelry.
December 6, 2024
Sales staff are very knowledgeable and helpful. The bench jeweler is amazing. I have known him for years.
February 5, 2024
Over the years, I have had several pieces of jewelry worked on, cleaned, and sized with several different employees at Robert’s Jewelers. I can honestly say that every person I have ever had assist me have been so friendly, kind, and professional. In 2023, my husband told me to go pick out the ring that I wanted. I couldn’t find exactly what I wanted, Josh helped me as I designed the ring I wanted, Once I had everything picked out, Josh introduced me to Kayla, the lovely lady that would custom make my ring. Josh text me regularly on the progress of my ring. The craftsmanship was amazing. The customer service was amazing. I highly recommend Robert’s Jewelers for all your jewelry needs.
July 22, 2023
What a fun experience! My husband and I bought our 2 year anniversary matching Citizen "Carson" style watches at Roberts. Mia waited on us and shares the...
February 20, 2021
Chris and his staff are amazing! I my husband had my engagement and wedding ring made here and I couldn't be happier with it.
December 4, 2019
Janet and team have treated us like family for years and have been so helpful to find just the right gift for any occasion. If you're in need of exceptional jewelry, gifts or service, you just can't beat Roberts Jewelers. Thank you for all your wonderful help and service! We are lifelong Roberts customers and suggest anyone should be as well :)
May 8, 2017
This Jewelry store has just about anything you are looking for and with the smiling staff, makes it a wonderful experience every time I or my family go there. My daughter, Isabella (age 4), loves to shop there and they always treat her with respect and help her choose jewelry for herself and her mother. We have been shopping there for birthdays, anniversaries, mother's day, Christmas, and any other special occasion and with their help are able to find the perfect gifts. This is the only Jewelers for our family for the last 8-10 years....thanks for the great shopping experiences Janet, Mindi, and Chris as well as the rest of the friendly staff...
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